COVID-19 Update 17th August 2020
Signing into bars every time you visit is compulsory across Wales - and it's for everyone's safety and protection. In Eagle you sign in via a QR code you scan at the door or a simple url in your phones web browser, it's easy to do, it's quick and your personal details are completely secure.
Nobody else sees your information, no names, mobile numbers etc are held by Eagle, unlike in places where you are asked to write the details down on paper, when they have to be held on site for 21 days. When this happens, at places that adopt this signing in method, everyone following you may well see your personal details, mobile number etc.
If you don't have a mobile phone, or unsure how to do it, our team of Eagle hosts will happily give you a helping hand.
Ordering drinks is simple too - you download the HOPT app, (just once), select Eagle Cardiff and our vast arrange of drinks appears on your screen.
You make your choice, don't forget any snacks you may want, tell us what your table number is, select your payment method, then with a minute or two your order is brought to your table.
It's as simple as that!
If you want the same drink next time the app remembers it, and you simply confirm the order and pay.
No queuing, no fuss, no hassle and so much safer for everyone.
We make sure everyone's safety is top priority at Eagle - and we thank you for your co-operation and understanding.
The more we can all do to eradicate this awful virus - the quicker we can get back to normal.
And when that happens a brand new Eagle will be born - please, just be patient.
COVID-19 Update 6th August 2020
Eagle opening hours:
Like many venues, we will be amending our opening hours for the immediate future - but have no fear we will be back to normal late opening as soon as we possibly can - and as soon as you want us to do so.
Before making any decision we will take into account the limited late night buses and the ease of getting city centre taxis, especially at weekends.
We haven’t quite decided or finalised everything yet - so please check here on a daily basis and we will let you know well in advance.
This weekend (7th/8th August) we are opening from 7pm until midnight on Friday and Saturday.
In the meantime we do hope you like the changes we have made - the work will continue over the next few weeks - but when it’s finished and coronavirus permitting, things will be so different!
COVID-19 Update 5th July 2020
It’s been 15 weeks since Eagle and other bars across the U.K. closed their doors as a result of COVID-19.
The great news is that although not yet in the clear, Wales has just recorded its lowest number of cases since the start of the pandemic.
Meanwhile bars and restaurants across Wales are getting ready to open on July 13 - but only those with beer gardens and outside tables will be able to do so and all subject to the level of Coronavirus cases continuing to fall.
Sadly Eagle is not one of those bars with a garden, though it is possible licensing rules in Cardiff might be relaxed which could allow customers to drink on the front forecourt and pavement.
Whether we get the green light for this or not is uncertain - but if we do everyone it seems will have to be seated and socially distanced, a rule that applies to all bars in Wales, not just Eagle.
But the biggest factor affecting everyone will be the dodgy weather we get in Wales.
With numerous re-opening restrictions on bars it will, at this stage, be a question of how
viable it will be for all of us to open with only outside drinking or eating.
Like all businesses Eagle does need to make a profit to survive.
We eagerly await the day when get the go ahead to fully re-open, with no restrictions. It’s a date bar owners have been planning for since the first night we were told to close, back in March.
Over the last three months we have established many new exciting plans for Eagle, which we have referred to before, plans that will have a major impact on the bar and customers when we fully re-open.
We do anticipate however there will be a phased re-opening that will mean we will still have to adhere to Welsh Government guidelines.
For a time, Eagle may not be like it was, nowhere will, but that’s a sad side effect of COVID-19.
What we can expect:
There’s still a few hurdles for bars to overcome:
* How to manage potential crowds inside (when allowed) and outdoors, (we’ve all seen pictures from Soho)
* How to serve customers safely, toilet facilities, social distancing and above all the health and safety of staff and customers.
* We also appreciate that getting contact details of all customers as requested could be a hassle and difficult.
* At the moment live entertainment will not be possible when bars open for inside drinking. That means no karaoke or any form of entertainment.
There’s no indication when this might be relaxed in much the same way as live theatre is still, no clearer as to when they may reopen in the UK as a whole. At the moment, that seems some weeks/months away.
* Current music policy in bars too will have to change so as to be purely background sound only, so no DJs, or anything that induces any customer to raise his or her voice level.
In the meantime:
The Eagle team is following day to day developments with great interest.
We can’t wait to be fully open again, with no restrictions. We’d love that to be soon - it could be, but being realistic we also realise it could be much longer, depending on how the virus develops.
We won’t make promises we can’t keep. Eagle will reopen as soon as we get permission to do so and look forward to that day very much.
Stay safe and well, at least travel restrictions are being lifted and we can get out and about some more.
Lots of love,
Haydn, Peter and the Eagle team