COVID-19 Update 6th October 2020
It is with great sadness that we hear today that Pulse has decided to close, albeit temporarily, until restrictions on trading have eased.
The reality is that it's not easy for any business, especially in the hospitality trade to struggle through these hard, unprecedented times.
Not only do we have to take huge steps to ensure social distancing and our venues adopt all Covid-19 conditions to make everyone as safe as possible, it means greatly reduced customer numbers in our venues affecting turnover, combined with much shorter trading hours now we have to close at 10pm.
Another problem is that only customers living in the Cardiff county area can come out - those living in Newport, the valleys, the vale or further afield aren’t allowed out of their own counties during this new lockdown.
Eagle supports Pulse's statement urging the Welsh Government to reconsider the 10pm curfew. We also believe that customers' health and well being is vitally important.
So - that leaves us three venues still open - namely: The Golden Cross, Main Stage and Eagle.
If you haven't seen it before - Your scene needs you more than ever.....
COVID-19 Update 30th September 2020
Covid - track & trace
One thing we all agree on is that we hope with all our hearts that Coronavirus will soon be a thing of the past - but with much regret, it seems that day is still a long way off.
But every Eagle customer can help and your continued support will bring us ever closer to the day that this awful pandemic is a thing of the past...and we can restart our lives once more.
Scanning into a bar using the NHS Covid 19 app is important. It’s simple to operate and doesn’t require you to enter any other details once you’ve downloaded and registered the app.
Over the weeks we’ve heard various excuses, why a customer won’t do so - the main one being I don’t want to share private information.
On the face of it, yes that’s a valid reason, but In reality a little odd - most people use their phones for buying items off Amazon, banking, buying/loading apps, messaging, social media, chatting on Recon, Grindr and the like - all of which require a membership sign in.
Yet the one app designed to potentially save your life is viewed differently...
The NHS Covid app is probably the single most important app you can have on your phone.
Do please download and use it if you haven’t already done so.
This applies to everyone coming into Eagle - and not that “oh, I’m with him, and he’s signed in.”
This is for our own protection - to help preventing picking up the virus or unintentionally spreading it.
If you don’t have a smartphone, or have a phone so old it only works on clockwork, please ask our door host to help you sign in.
Finally - county hoping, traveling from one restricted county to another isn’t going to help the pandemic - you are only kidding yourself, and putting both you, your loved ones and Eagle customers’ lives at risk.
Together we can do this...the quicker we can, the quicker your bars will re-open fully once more.
It might be tough - but for all the right reasons.
Lots of love
The Eagle Team
COVID-19 Update 24th September 2020
10pm closing - what it means to Eagle:
In England, Prime Minister Boris Johnson said the 22:00 curfew coming into force tonight would mean closing "not just calling for last orders".
But in Wales, health minister Vaughan Gething said similar rules coming into force would mean pubs have to stop serving at 22:00.
"I think we're talking in the order of 20 minutes" of drinking up time, he told BBC Radio Wales.
So to summarise:
No orders after 10pm
Drinking up time 20 minutes
COVID-19 Update 22nd September 2020
Bars struggling to make ends meets now have to face another harsh reality - as shorter opening hours are imposed on all licensed premises across the UK - meaning every venue will be forced to close by 10pm in a bid to overcome a second escalation of the covid pandemic.
The health and well-being of everyone is naturally everyone’s top priority, it always will be, but restricting opening hours in such a way as this is certainly not good news for the long term viability of many small businesses.
By 10pm closure the government means everyone off the premises by 10 o clock, not last orders, with customers wandering out at 10 30 or later.
Please make no mistake though, Eagle, as one of the smallest bars in Cardiff, aims to fight through these difficult times.
We aren’t part of a big chain, neither are our premises owned by a brewery and we don’t have other businesses to prop us up.
Eagle50 has been closed since March - and as of today there’s no date even on the distant horizon as to when that might re-open, certainly it seems not before spring 2021 - unless things change very rapidly.
Having said that - Eagle isn’t going to give up - not without a fight.
With your on-going support we will win through this.
In time, we will beat this pandemic and we will emerge the other side in a strong position eager, enthusiastic and energised ready to go again, when we will be launching a new-look Eagle which will not just be another drinking hole but an entertainment venue, like never before. One not designed to compete with other lgbtq places in Cardiff but compliment and expand our gay scene and hopefully help put the city on the gay map of the UK like never before.
You may have already noticed some key changes taken place at the bar - there are many more to come! 2021 should certainly be a year to remember - unlike 2020, this will be for all the right reasons!!
In the meantime, we have to get there!
With your continued support we will fight through this - as long as our loyal customers, and those yet to discover Eagle, back us, support us and pop in for the occasional drink.
Eagle has always been free to come in, anytime of day or night - You won’t have to pay a penny just to be shown to your table. This will never change right through the dark days that may lie ahead of us...
So, as we approach a new era, an era enforced upon us, we plan to open earlier and more days - watch this space.
With your support we can ride through it.
Please spread the word by sharing this message with your friends.
The Eagle team xxx
COVID-19 Update 17th August 2020
Signing into bars every time you visit is compulsory across Wales - and it's for everyone's safety and protection. In Eagle you sign in via a QR code you scan at the door or a simple url in your phones web browser, it's easy to do, it's quick and your personal details are completely secure.
Nobody else sees your information, no names, mobile numbers etc are held by Eagle, unlike in places where you are asked to write the details down on paper, when they have to be held on site for 21 days. When this happens, at places that adopt this signing in method, everyone following you may well see your personal details, mobile number etc.
If you don't have a mobile phone, or unsure how to do it, our team of Eagle hosts will happily give you a helping hand.
Ordering drinks is simple too - you download the HOPT app, (just once), select Eagle Cardiff and our vast arrange of drinks appears on your screen.
You make your choice, don't forget any snacks you may want, tell us what your table number is, select your payment method, then with a minute or two your order is brought to your table.
It's as simple as that!
If you want the same drink next time the app remembers it, and you simply confirm the order and pay.
No queuing, no fuss, no hassle and so much safer for everyone.
We make sure everyone's safety is top priority at Eagle - and we thank you for your co-operation and understanding.
The more we can all do to eradicate this awful virus - the quicker we can get back to normal.
And when that happens a brand new Eagle will be born - please, just be patient.
COVID-19 Update 6th August 2020
Eagle opening hours:
Like many venues, we will be amending our opening hours for the immediate future - but have no fear we will be back to normal late opening as soon as we possibly can - and as soon as you want us to do so.
Before making any decision we will take into account the limited late night buses and the ease of getting city centre taxis, especially at weekends.
We haven’t quite decided or finalised everything yet - so please check here on a daily basis and we will let you know well in advance.
This weekend (7th/8th August) we are opening from 7pm until midnight on Friday and Saturday.
In the meantime we do hope you like the changes we have made - the work will continue over the next few weeks - but when it’s finished and coronavirus permitting, things will be so different!
COVID-19 Update 5th July 2020
It’s been 15 weeks since Eagle and other bars across the U.K. closed their doors as a result of COVID-19.
The great news is that although not yet in the clear, Wales has just recorded its lowest number of cases since the start of the pandemic.
Meanwhile bars and restaurants across Wales are getting ready to open on July 13 - but only those with beer gardens and outside tables will be able to do so and all subject to the level of Coronavirus cases continuing to fall.
Sadly Eagle is not one of those bars with a garden, though it is possible licensing rules in Cardiff might be relaxed which could allow customers to drink on the front forecourt and pavement.
Whether we get the green light for this or not is uncertain - but if we do everyone it seems will have to be seated and socially distanced, a rule that applies to all bars in Wales, not just Eagle.
But the biggest factor affecting everyone will be the dodgy weather we get in Wales.
With numerous re-opening restrictions on bars it will, at this stage, be a question of how
viable it will be for all of us to open with only outside drinking or eating.
Like all businesses Eagle does need to make a profit to survive.
We eagerly await the day when get the go ahead to fully re-open, with no restrictions. It’s a date bar owners have been planning for since the first night we were told to close, back in March.
Over the last three months we have established many new exciting plans for Eagle, which we have referred to before, plans that will have a major impact on the bar and customers when we fully re-open.
We do anticipate however there will be a phased re-opening that will mean we will still have to adhere to Welsh Government guidelines.
For a time, Eagle may not be like it was, nowhere will, but that’s a sad side effect of COVID-19.
What we can expect:
There’s still a few hurdles for bars to overcome:
* How to manage potential crowds inside (when allowed) and outdoors, (we’ve all seen pictures from Soho)
* How to serve customers safely, toilet facilities, social distancing and above all the health and safety of staff and customers.
* We also appreciate that getting contact details of all customers as requested could be a hassle and difficult.
* At the moment live entertainment will not be possible when bars open for inside drinking. That means no karaoke or any form of entertainment.
There’s no indication when this might be relaxed in much the same way as live theatre is still, no clearer as to when they may reopen in the UK as a whole. At the moment, that seems some weeks/months away.
* Current music policy in bars too will have to change so as to be purely background sound only, so no DJs, or anything that induces any customer to raise his or her voice level.
In the meantime:
The Eagle team is following day to day developments with great interest.
We can’t wait to be fully open again, with no restrictions. We’d love that to be soon - it could be, but being realistic we also realise it could be much longer, depending on how the virus develops.
We won’t make promises we can’t keep. Eagle will reopen as soon as we get permission to do so and look forward to that day very much.
Stay safe and well, at least travel restrictions are being lifted and we can get out and about some more.
Lots of love,
Haydn, Peter and the Eagle team